Specific Services
- Trainings based on ASEAN Common Competency Standards
- Community Based Trainings
- Based on Learning Needs Analysis
- Hotel/Property Pre-Opening Strategies Development
Room Operations
- Operations Analysis
- Revenue Management
- Service Standards and Manuals
- Service Quality Audits
Food & Beverage
- Menu Re-engineering
- Cost Control and profit analysis
- Restaurant, Bar and Lounge Concepts
- Service Standards and Manuals
- Service Quality Audits
Sales & Marketing
- Potential Analysis
- Concept for positioning and re-positioning
- Marketing Initiatives
- Sales Support
- Website Development
- Contract Negotiations
Human Resources
- Assessment of Manpower Requirement and Planning
- Preparation of KRA’s of each position
- Staff Objectives, expectations, etc.
- Implementation of staff appraisal programs
- Chaperonage during recruitment
- Competency Based Training and Assessment (ASEAN)
- Other Training:
- Soft Skills
- Leadership
- Customer Service
Tour Operations/Travel Agency Management
- Tour Operations and Destination Management
- Tour Packaging and Promotions
- Sales and Marketing assistance
- Department of Tourism Accreditation
- Global Distribution System and Ticketing
